Sample: Free sample is available, but shipping cost need to be paid. OEM Design: Color,logo print on the dial is cutomized,but if open a new mould,there will be an extra mould charge,you should pay the charge first,it is refundable after order confirm if order quantity over 10,000pcs. Customer Service: Please send your enquiry to our email or contact with us directly.Any enquiry will be replied within 1 working day. Production capacity: About 3,600,000pcs of quartz clocks and 1,200,000pcs of quartz watches. Quality Control: Based on ISO 9001 International Quality Management System,we have established a strict quality management and control system,including matreials incoming,production line and finished products inspection. Research & Design: We own an advanced design team,which will develop new models every once in a while.Some of our products have patent in design. Trade shows we participated: Canton Fair,MEGA SHOW,East China Fairm,Hong Kong Watch & Clock Fair and so on. Current martet: We currently export to North America,South America,Europe,Southeast Asia,Mid East,Africa,Oceanie and so on,but we are always trying to expand our client based.